Contact

Use the right inbox for the right question. Held builds the booking software. Held is not the professional you booked.

Booking questions

Your reservation is with the professional. For time changes, cancellations, location, pricing, or the service itself, contact them using the details on your confirmation mail or manage link. Held cannot reschedule or refund a deposit on their behalf.

Product support

Held Software Limited
No. 10 Bolakale Street, Ilorin West, Ilorin, Kwara, Nigeria
RC 9797907

Email hello@bookheld.app. Use the address on your Held account so we can locate the correct page. Do not send card numbers. Support hours: Mon to Sat, 9:00 to 18:00 WAT. First reply is usually the same working day.

Company overview: About Held. Common answers: Help.

If you run a Held page

Forgotten password: Reset password. For payout, calendar, plan, or page settings, start in Dashboard → Settings and Billing before writing in.

Public profiles

These accounts are for product updates, not booking support. For a booking, contact the professional. For your own page, use the tools above.