Security

Held is booking software. We store what we need to run a page and a deposit. We do not store full card numbers.

Payments

Cards and transfers go through the processor named at checkout. Today that is Paystack in Nigeria, Ghana, Kenya, South Africa, and Côte d’Ivoire. More countries are opening. Held never sees the full card.

Accounts

Login uses email and a password. A session cookie keeps you signed in on this device. Password reset mail goes only to the address on the account.

Calendar

If you connect Google Calendar, we store a refresh token so new bookings can be written there. You can disconnect in Settings.

What the public page shows

Name, photo if you add one, packages, prices, and open times. Not bank numbers, not login details, not a client’s private contact to strangers.

Delete an account

Write from the email on that account. The full notice is on Privacy.